Samsung Washer Error Code SE: How to Fix It

The Logic Verdict

My Take: The video author notes: “You have this SE on the display it’s actually a 5E… for 90% of you out there your fix… is going to be right inside this panel here [the drain filter].” Based on this, I recommend inspecting the Drain Filter first.

What It Means

The SE code is often a misreading of 5E (or 5C on newer models). It stands for Drain Error, meaning the washer cannot drain water properly.

Common Causes

1. Clogged Debris Filter: The most common cause. The filter is blocked by lint, coins, or debris.
2. Clogged Drain Hose: The hose is obstructed or kinked.
3. Drain Hose Installation: The hose is inserted too far into the standpipe (siphoning).
4. Failed Drain Pump: The pump motor has failed (less common than a clog).

Step-by-Step Fix

1. Safety First: Unplug the washing machine.
2. Locate the Filter: Find the small access panel at the bottom front of the washer. Push the top of the panel to unlatch it and lower it down.
3. Drain the Water:
   • Have a shallow pan or towel ready.
   • Pull out the small black emergency drain hose.
   • Remove the cap and let the water drain into your pan.
4. Clean the Filter:
   • Once drained, turn the large white filter knob to the left (counter-clockwise) to unscrew it.
   • Pull the filter out. It will likely be filled with lint, hair, coins, or other debris.
   • Clean the filter thoroughly under running water.
   • Check the Housing: Use a flashlight to look inside the filter housing. Use a flexible grabber tool or your finger to check for debris stuck further back (like the blue tape mentioned in the video).
5. Reassemble:
   • Insert the filter back and turn it to the right until it clicks or is tight.
   • Replace the cap on the emergency drain hose and clip it back into place.
   • Close the access panel.
6. Check Drain Hose: Ensure the main drain hose is not inserted more than 6-8 inches into the standpipe to prevent siphoning.

Resources

• Flexible Claw Pick Up Tool (Amazon)
• Washing Machine Cleaner Tablets (Amazon)