Samsung Washer Error Code nd: How to Fix It

The Logic Verdict

My Take: The video author notes: “If you have a Samsung washer and it’s giving you an nd that means it’s not draining properly… 99% of the time it’s just a drain pump.” Based on this, I recommend inspecting the Drain Filter first, then replacing the Drain Pump Motor.

What It Means

The nd code (often displayed as 5E, SE, or 5C on other models) stands for No Drain. The washer has failed to pump water out of the drum within the allotted time.

Common Causes

1. Clogged Debris Filter: The filter at the bottom right is blocked.
2. Failed Drain Pump: The pump motor has burned out or the impeller is broken.
3. Kinked Drain Hose: The hose is pinched (less common).
4. Wiring/Board Issues: Broken wires or a bad control board (rare).

Step-by-Step Fix

1. Check the Filter:
   • Open the small door at the bottom right.
   • Unscrew the debris filter. If it’s clean and the washer still won’t drain, the pump is likely bad.
2. Access the Pump:
   • Safety: Unplug the washer.
   • Top Panel: Remove the two screws at the back and slide the top cover off.
   • Control Panel: Remove the soap drawer and the screws behind it. Lift the control panel off and set it on top of the machine.
   • Front Panel: Remove the screws at the top of the front panel. Open the door, remove the door lock screws, and remove the wire clamp/spring from the door seal. Tuck the seal inside. Remove the lower cover and screws.
   • Remove Front: Pull the front panel off to expose the pump.
3. Replace the Pump Motor:
   • Tip: Lean the washer back to keep water away from the pump area (or drain it manually first).
   • Remove Pump: Unscrew the pump housing, disconnect the wire harness, and remove the hose clamps.
   • Swap Motor: Remove the screws holding the motor to the pump housing. Install the new motor into the existing housing.
4. Reassemble:
   • Reinstall the pump, front panel, door seal, control panel, and top cover.
   • Test: Run a “Spin Only” cycle with “No Spin” selected to run a 2-minute drain test.

Resources

• Samsung Washer Drain Pump Motor (Amazon)
• Spring Removal Tool (Amazon)