Samsung Washer Error Code dE: How to Fix It

The Logic Verdict

Check for trapped laundry. Before replacing parts, make sure a sock or sleeve isn’t caught between the door glass and the rubber seal, preventing the lock from engaging.

What It Means

The dE code (also dE1, dE2, dC) stands for Door Error. The machine cannot lock the door to start the cycle safely.

Common Causes

1. Obstruction: Clothes trapped in the door seal.
2. Misaligned Door: The door hinges have sagged.
3. Faulty Door Lock: The electronic locking mechanism has failed.
4. Loose Connection: Wiring harness to the lock is loose.

Step-by-Step Fix

1. Clear Obstructions: Open the door and run your hand along the rubber seal. Push all clothes deep into the drum.
2. The “Push” Trick: Close the door and give it a firm push at the handle area while pressing the Start button. If it starts, the latch is just slightly misaligned.
3. Power Reset: Unplug the washer for 5 minutes to reset the control board.
4. Inspect the Latch: If the error persists, the door lock assembly likely needs replacement.

Parts You Might Need

• Samsung Washer Door Lock Assembly (Link)