Error Code: dC Samsung

Samsung Washer Error Code dC: How to Fix It

A step-by-step guide to fixing the dC (Door Error) on Samsung washing machines.

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The Logic Verdict

My Take: The video author notes: “These three error codes [DC, DC1, DC2] usually mean that the door on the washing machine is not locking correctly.” Based on this, I recommend inspecting the Door Latch and Door Lock Assembly first.

What It Means

The dC code (also dC1, dC2, or dc) stands for Door Circuit or Door Error. It means the washer detects that the door is open or not securely locked.

Common Causes

  1. Door Not Closed: The door is slightly ajar or obstructed by laundry.
  2. Faulty Door Lock Assembly: The electronic lock mechanism has failed and cannot secure the door.
  3. Loose Connections: The wiring harness connecting the door lock to the main board is loose.
  4. Misaligned Door: The door hinges are sagging, preventing the latch from engaging.

Step-by-Step Fix

  1. Check for Obstructions: Ensure no clothes are caught in the door seal preventing it from closing fully. Push the door firmly until you hear a click.
  2. Listen for the Lock: Start a cycle. You should hear a distinct “click” as the door locks. If you hear no click, or a double click followed by the error, the lock assembly is likely faulty.
  3. Replace Door Lock Assembly:
    • Safety: Unplug the washer.
    • Remove Clamp: Open the door and locate the wire clamp around the rubber door seal. Use a flat-head screwdriver to pry the spring and remove the clamp.
    • Access Lock: Peel back the rubber seal near the lock to reveal the assembly.
    • Unscrew: Remove the two Phillips screws holding the lock assembly to the front panel.
    • Disconnect: Pull the lock assembly out through the gap between the panel and seal. Disconnect the electrical plugs (take a photo of the wiring first).
    • Install New Lock: Connect the wires to the new lock, position it inside the panel, and secure it with the two screws.
    • Reassemble: Refit the rubber seal over the lip of the front panel and reinstall the wire clamp.

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