Samsung Washer Error Code 5C: How to Fix It

The Logic Verdict

Clean the debris filter. 90% of the time, this error is caused by a coin, bobby pin, or lint clog in the debris filter located at the bottom front of the machine.

What It Means

The 5C code (sometimes displayed as 5E or nd) stands for Drain Error. The washer has failed to drain the water completely within the allotted time.

Common Causes

1. Clogged Debris Filter: The most common culprit.
2. Kinked Drain Hose: The hose is pinched behind the machine.
3. Clogged Home Drain: The standpipe or sink trap is blocked.
4. Failed Drain Pump: The pump motor has burned out (less common).

Step-by-Step Fix

1. Emergency Drain: Locate the small door on the bottom front. Pull out the emergency drain tube, remove the cap, and drain the water into a shallow pan.
2. Clean the Filter:
   • Unscrew the large debris filter cap (counter-clockwise).
   • Remove any coins, lint, or objects.
   • Rinse the filter and the housing.
   • Screw it back in tightly.
3. Check the Hose: Ensure the grey drain hose isn’t kinked behind the washer.
4. Test: Run a Spin Only cycle.

Parts You Might Need

• Samsung Washer Drain Pump (Link)