Kenmore Washer Error Code F02: Long Drain

The Human Verdict: Check The Filter First

The F02 error code (sometimes displayed as “F/02”) means the washer is struggling to drain water. Before you assume the pump is dead, check the filter!

I watched a repair video where a user with a Kenmore HE4 found three socks (including infant socks from years ago) and a metal pen clip stuck inside the drain pump filter. This blockage was causing the washer to take 90 minutes for a 40-minute cycle. Cleaning it out is messy but free.

What It Means

The main control board has detected that the water level isn’t dropping fast enough during the drain cycle. It times out and throws the F02 code.

Common Causes

1. Clogged Drain Pump Filter: The most common culprit. Coins, socks, and lint get trapped here.
2. Kinked Drain Hose: Check behind the washer to make sure the hose isn’t crushed.
3. Failed Drain Pump: If the filter is clean and it still won’t drain, the pump motor may have failed.

Step-by-Step Fix

1. Prepare for Water

Warning: When you open the filter, water will come out. Have a shop vac or a shallow tray and plenty of towels ready.

2. Access the Filter

On most Kenmore HE front loaders:

1. Remove the bottom front panel. It’s usually held on by screws at the very bottom (you might need a 7mm socket or Torx driver).
2. Locate the large round cap on the drain pump assembly (usually on the right side).

3. Clean the Filter

1. Slowly turn the cap counter-clockwise.
2. Let the water trickle out into your tray/vac.
3. Once drained, fully remove the cap.
4. Pull out any debris (socks, coins, lint).
5. Check the impeller inside to make sure it spins freely.

4. Reassemble

1. Screw the cap back on tight.
2. Reinstall the bottom panel.
3. Run a “Drain/Spin” cycle to test.

Parts You Might Need

If cleaning the filter doesn’t work, you likely need a new drain pump.

• Kenmore/Whirlpool Washer Drain Pump (4681EA2001T / 280187) (Note: Part numbers vary by model. Check your specific model number, but this is a common replacement for many Kenmore/LG built units).